Frequently Asked Questions

What is Direct Primary Care (DPC)?

Direct Primary Care is a healthcare model that offers patients unlimited access to their primary care physician for a flat monthly fee. There are no copays, deductibles, or insurance billing—just personalized, accessible care.

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Do you accept insurance?

Most of our patients have insurance, but we do not bill any insurance. This allows us to keep costs transparent and care more personalized. You are encouraged to keep insurance for emergencies or specialist care, but it's not required to join our practice.

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Can I join if I have Medicare?

At the moment, we are unable to see Medicare patients, but we hope to be able to see these patients within the next 3-6 months. If you would like to be added to our Medicare wait-list to be notified when we are start enrolling Medicare patients, please contact our office. 

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What does the monthly membership fee include?

Your membership covers:

• Unlimited office visits

• Same or next-day appointments

• Virtual care (phone, text, video)

• Annual physicals and wellness visits

• Basic labs and in-house tests

• Procedures (EKG, skin biopsy, suture, pelvic exam, etc).

• Chronic disease management

• Coordination of specialist care​

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How much does it cost?

Membership rates vary by age and family size. Fees range from $65-75 month for adults and $30/month for children (with an adult membership). Family plans are also available.​

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What if I need to be hospitalized or see a specialist?

We will help coordinate your care and provide referral support. While hospitalizations and specialist visits aren't covered by your membership, we’ll be your advocate and guide through the process.

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Are there any extra fees?

Most in-office procedures, lab tests, and treatments are included. If any additional cost arises (e.g., outside labs, imaging, pathology, or medications), we’ll always discuss pricing with you upfront and offer discounted cash rates when available.

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Can I cancel my membership?

Yes. There’s no long-term contract. You can cancel anytime with 30 days’ notice. Re-enrollment may be subject to a fee and availability.

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How do I contact my doctor after hours?

Members have direct access to their doctor via phone, text, or email—even after hours or on weekends.

Is this like concierge medicine?

While similar in personal care and access, DPC does not involve high annual fees or insurance billing like concierge medicine. Our focus is on affordability and transparency for everyday healthcare.